Toimituskäytäntö

SHIPPING EUROPE

GLS* 2-6 days: 6.90 € - Free Shipping from 60 €

Fedex Express 1-2 days: 19.90 €

*Fedex Economy or UPS on some markets.

SHIPPING SWEDEN

59 kr - Free shipping from 600 kr. DB Schenker or Postnord 1-2 days delivery.

SHIPPING REST OF WORLD

€24,90 5 - 12 days delivery.

SHIPPING POLICY:

100% of orders are shipped within one business day. Orders placed over the weekend are dispatched on Mondays.

CUSTOMS CLEARANCE:

Please be aware that delays may be imposed by your country’s customs clearance. KIANO Life is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer. This includes Norway and the UK.

DELAYED OR LOST ORDERS:

A parcel is considered lost after it has been in the postal system for a period of 15 business days within Europe and 21 business days for international orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less time, we are unable to dispatch a replacement until this period of time has elapsed.

WRONG OR INCOMPLETE ADDRESS:

If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery costs to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.